Apps have an even upper hand over responsive websites as they directly target customers who are interested in your products or services. Through your business app you can interact with the potential customers in real-time. Highly functional, responsive and well-optimised business apps also improve customer retention.
According to recent market surveys, mobile apps help to gain more customers through the word of mouth as there has been an exponential increase in mobile browsing and searching in the recent years. If people are satisfied with your products or services, it is highly likely that they will refer your business to others if you already have an app.
In today’s highly competitive marketplace, businesses of all sizes need to have apps that are user-friendly, appealing and highly functional.